@harshita_rathore07 hey, could you please confirm if the key chain is fixed with the steps I mentioned below. If not, I will send a replacement free of cost, hence checking..

@harshita_rathore07 hi Harshita, just saw your note that it is broken. Apologies for the poor experience. It must have come off during transportation. You can try to put the key chain back by inserting the smaller loop in Turtle 's tail and pinching it to close it.. That should fix it.. Please let me know if that helps..