Bought it from Westside. Used it only for a few times. Leather is coming out from the handles and upper linning of the bag due to not using it for long time. Once my lil ones cough syrup leaked into one of its small pockets by mistake. After that I stopped using it. Needs to be washed the inner sides( only the inner cloth). š„No Refund & No Returnš„ š„No Exchange š„ Look thoroughly b4 purchaseing