It's in good condition, just the screenguard is cracked as seen in pictures. Runs very smoothly. Charge drains fast like 15% in 1 hour even if kept ideal. Same 64 GB variant with 4 GB RAM new model is priced at 9400/- on Flipkart, & 11,100 on Amazon.🙂 No software issues. My hubby's phone originally, he was using it till now but gave it to me as he got a new phone for himself